This Privacy Policy explains how Metalyol Construction & Trading Ltd. ("Metalyol", "we", "our", "us") collects, uses and protects information about visitors and clients of metalyol.com. We treat the data you share with us with the same discipline we apply to engineering — minimum required, traceable, and protected.
1. Who we are
Metalyol Construction & Trading Ltd. is a structural steel partner registered in Türkiye, with its principal office at:
Esenler Sanayi Sitesi, Beyaz Center, B Blok No:58
İkitelli OSB, Başakşehir, Istanbul, Türkiye
Email: info@metalyol.com
Phone: +90 212 982 80 54
2. What information we collect
We only collect information you choose to share with us, plus a minimum amount needed to operate the site:
- Contact-form submissions. Name, company, email, phone and the message you write — used to respond to your inquiry.
- Email correspondence. Anything you send us by email or WhatsApp, retained as part of standard business records.
- Server logs. Standard web-server records (IP address, browser, page requested, timestamp), kept for security and diagnostics.
- Cookies. The site uses only essential, non-tracking cookies required for the site to function.
3. How we use information
- To respond to your inquiry and provide the project information you requested.
- To follow up on quotation requests and ongoing project communications.
- To diagnose technical issues and protect the site against abuse.
- To comply with applicable Turkish and international laws.
We do not sell or rent your data to third parties. We do not use your data for advertising, profiling, or behavioural targeting.
4. Sharing with third parties
We share information only when strictly required:
- With the engineering, fabrication, or erection partners directly involved in delivering your project (with your prior knowledge).
- With professional advisors (legal, accounting, audit) under confidentiality obligations.
- With public authorities when required by Turkish law or court order.
5. How long we keep data
Inquiry data is retained for as long as the relationship with you is active, plus a reasonable period required for legitimate business and legal purposes (typically up to 5 years from the last interaction). Server logs are retained for up to 90 days unless required for security investigations.
6. Your rights
You may, at any time:
- Request a copy of the data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data, subject to legal retention obligations.
- Withdraw consent for further use of your data.
To exercise any of these rights, email info@metalyol.com.
7. Data security
We apply reasonable technical and organisational measures to protect your data against loss, misuse, and unauthorised access. No transmission over the internet can be guaranteed 100% secure, but we treat any data you share with the confidentiality you would expect from an engineering partner.
8. International transfers
Our office is in Türkiye and our work spans MENA, Europe and Africa. Information may be transferred to and processed in countries other than your own. Where this happens, we apply the same level of protection as described in this policy.
9. Changes to this policy
We may update this Privacy Policy occasionally. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be announced on the site or by direct communication where appropriate.
10. Contact
For questions about this Privacy Policy or to exercise your data-protection rights, contact us at info@metalyol.com.